Last updated: December 27, 2025
Privacy Policy
Introduction
WekPlug is committed to protecting your privacy and explaining how information is collected, used, stored, and shared when you use the platform in Zambia.
Information We Collect
We may collect profile information, contact details, location data used for matching and active tracking, job and payment records, proof photos, messages, ratings, device information, and worker verification documents where required.
How We Use Information
Information is used to manage accounts, match clients with workers and runners, support protected transactions, enable proof and PIN handoffs, improve safety, resolve disputes, and improve the platform experience.
Your Rights
You may request access to your data, ask for corrections, request deletion where legally permitted, and manage optional permissions such as marketing or location settings.
Contact
For privacy-related questions or requests, contact support@wekplug.com.